The correct troubleshooting and support process is to first consult the common issues as described in this chapter. If there is an error, an orange dot will indicate an error. To claim warranty the customer must return the product together with the receipt of purchase to the point of purchase. If still unresolved, refer to the VictronConnect manual. In some circumstances, these items may be eligible for a refund or a replacement (for example, if you receive the wrong item due to an Amazon AU error or if the item is faulty). Please send us an email to " helpdesk [at] epsolarpv.com " and my colleagues in the technical support department will provide you with the RS485 interface information. No, battery 100ah is not fully charged and when I do a reset on the MPPT, it comes on for 2 minutes and shuts down. Whether the load is short-circuited or overloaded.3. High quality & low failure rate components of ST and Infineon to ensure the products life. Always remember to check your owners manual to ensure that the correct parts are purchased. Sold by CrocSee and ships from Amazon Fulfillment. The battery negative has been connected to the positive solar charger terminal and the battery positive has been connected to the negative solar charger terminal. It looks like WhatsApp is not installed on your phone. According to statistics, the hot spot effect greatly reduces the generation rate of solar power plants and reduces the plants service life by 10%. If a GX device is connected to the controller and the GX device is connected to Victron Remote Monitoring (VRM), errors will be sent to the VRM site as well as displayed on the GX device. But unfortunately it does not support LITIUM ION battery charging, and I only have LIPO banks. Please see our Amazon Global Store Returns policy and Refunds policy for more information about returning Amazon Global Store items. 2. So your MPPT is still not working?! . VE.Direct port communication issues, 5.9.1. Check the maximum battery voltage and the high voltage alarms in the battery monitor. Full content visible, double tap to read brief content. Error 42 - Inverter shutdown (Ground Fault), 7.4.23. Mount it in such a way that the generated heat can dissipate. Alibaba.com Site: International - Espaol - Portugus - Deutsch - Franais - Italiano - - P - - - - - Trk - Nederlands - ting Vit - Indonesian - , AliExpress This chapter deals with possible reasons why the solar charger is not sufficiently charging the batteries and the steps you can take to check or remedy the situation. Error 18 - Controller over-current, 7.4.10. Onetouch The charge voltages have to match the recommended voltages as stated in the battery manufacturers documentation. Alipay An external device or a switch can turn the solar charger off via the remote on/off terminal. Or alternatively connect using a VE.Direct to USB interface. For very hot environments consider mechanical air extraction or provide air conditioning. The normal way to check the battery voltage is via the VictronConnect app, a display or a GX device. Confirm whether the working voltage of the load is consistent with the controller output voltage.2. This change of mind return policy is in addition to, and does not affect your rights under the Australian Consumer Law including any rights you may have in respect of faulty items. Non-compliance with the instructions in this manual will render the warranty void. The GX device will also notify in case of solar charger alarms or faults. Just follow the above instructions step by step to troubleshoot and then replace it to restore the vitality of the solar system. Please Contact Us and see About Items That Cant Be Returned. Contact Us and see About Items That Cant Be Returned. Error posting question. Expert step-by-step DIY directions for troubleshooting and fixing a Solar Charge Controller not Charging battery problem properly. If you are doing a moderate sized DIY solar setup, 2000W or less, you have to get an Epever Tracer. This is certainly enough head room for the SCC to start charging so I am not surprised it worked. Cable too thin - remember that the current will be higher when the PV voltage is lower. Damage due to overcurrent is not covered under warranty. In case Bluetooth is not functional, turned off or unavailable, VictronConnect can communicate via the units VE.Direct port. On first connection, the controller might have updated the firmware. $60.00 . Error 40 - PV Input failed to shutdown, 7.4.21. All the information is on a single screen. Ah, just seen the other picture showing no charging. | Country Search Check and verify that all cabling is connected correctly, and that no wiring mistakes have been made. Your understanding is incorrect. This thing is an industrial-grade tank so heavy you could beat a burglar senseless with it. (Note: The Panels, charge controller, and battery must be configured correctly.) If there is no load there will be no current. VictronConnect also displays historical errors. While sometimes you may run into an issue requiring professional assistance or possibly even a replacement solar controller, minor problems can usually be resolved without too much headache or costly payments. Default:60S,Range:0999S(0S:the backlight is ON all the time), Classic Top Seller 60A MPPT Solar Charger Controller, EPEVER MPPT Solar Charge Controller, 10A/20A/30A/40A/50A/60A/80A/100A, fit for Lead-acid and Lithium Batteies. To rule out a firmware bug, update the firmware. To re-enable: Connect to the solar charger via the VE.Direct port. The temperature of the covered part is much higher than the uncovered part, and obvious hot spots will appear after a long time. Only use solar panels that are the same brand, type and model. I have a Tracer 4210AN I want to use it in my RV. The relay gets damaged if a circuit with a current larger than 8A is connected to the relay contacts. They vary with the battery. Check how deep the battery has been discharge on average. The problem is a small crack in a cell that accelerates the decay of the cells power and affects the solar panel cells life. Find inspiration for your home and garden. ${cardName} unavailable for quantities greater than ${maxQuantity}. Epever 12v 24v 36v 48v Mppt 60a Solar Charge Controller Max Pv 150v For Lead-acid Or Lithium User Mppt Solar Charge Control 60a , Find Complete Details about Epever 12v 24v 36v 48v Mppt 60a Solar Charge Controller Max Pv 150v For Lead-acid Or Lithium User Mppt Solar Charge Control 60a,Mppt Solar Charge Controller 48v 60a,60a Mppt Solar Charge Controller,Epever 60a Solar Charge Controller Mppt . Press the reset button. This change of mind return policy is in addition to, and does not affect your rights under the Australian Consumer Law including any rights you may have in respect of faulty items. Some type of loads might run, others might not. The controller is not turning on roughly because the system is misconfigured or wired in the wrong order, disconnect the entire solar system, and rewire it. VE.Direct TX port issues Check the TX port function setting in VictronConnect. If this is unavailable use a multi meter to measure the battery voltage at the terminals of the controller. Its a fast charge process. Be aware that a red cable or positive labelled cable might not necessarily mean that the cable is indeed a positive cable. The charging time should not be too long, usually from a few minutes to ten minutes. To see these errors, navigate to the History tab and look at the bottom of each day column. reset means to restore the controller to the factory default settings, including system voltage, output voltage, and other parameters, follow the instructions to restore the factory settings. Shows what's inside. Best Quality and Reliable MPPT Solar Charge Controller. A load output problem may also occur on the controller. went back an hour later checked them again they both were still 13.3 volts . These are not common and if this occurs it is probably due to one of these issues listed in this paragraph. Check if the solar charger is receiving battery supply. Use a multimeter to measure the entire system, from the solar battery and solar charge controller to the solar panel, first disconnect the solar panel and measure the voltage, as long as there is sunlight, there will be solar output. PV light is flashing or On, never off as that indicates a "problem", but don't know what it is right now! EPEVER 50A/60A/80A/100A MPPT Solar Charge Controller Tracer-an Series High-Power Charge Controllers Compatible with 12V/24V/34V/48V Lead-Acid and Lithium Batteries suitable for telecommunication base station, household system, RV system, street lighting system, wilderness monitoring system, etc. For more information see paragraph: The different ways to connect with VictronConnect. Reviewed in the United States on June 12, 2021. We dont share your credit card details with third-party sellers, and we dont sell your information to others. 0:00 / 5:43 HOW To Set Up an MPPT Solar Controller - EPEVER XTRA XSD2 SUNBIA | Solar & Offgrid Solutions 439 subscribers Subscribe 64K views 2 years ago This video is about the basics of. Check your local electrical safety regulations as to the exact regulations. Rock solid and excellent performance in all solar conditions including substantial overcast. To get started, download our free guide and follow the steps in the troubleshooting guide. Reviewed in the United States on March 30, 2022. The float stage starts when the batteries are 100% full. After about half a day of messing around with the unit I gave up and called a friend who is a computer engineer/programmer. To investigate look at the history tab in the VictronConnect app. Please use a different way to share. Terms of Use Otherwise, original shipping fees for change of mind returns are not refunded. VictronConnect app showing BMV battery monitor history. If the controller is to be used in an area with frequent lightning strikes or unattended area, it must be installed an external surge arrester. Check the VictronConnect app to make sure the charger has been enabled. Bad splitters or combiners, or these are used in an incorrect way. Not all batteries can be charged with equalization voltages. Some of these reasons have already been explained in the the chapter: The batteries take too long to charge, are undercharged or charge current less than expected. He said he would be able to have it connected to PC, but after about an hour he gave up. My devices are DC, Can I use Load output port for driving those devices? 5.2.1. Connect PV supply and check if battery charging starts. ${cardName} unavailable for quantities greater than ${maxQuantity}. Don't know if it adds, or if it just changes charge parameters in user. Try to connect to another Victron product, does this work? MPPT solar charge controler. You are using an out of date browser. For more info see ???. Is it that time for you to replace the charge controller in your shop? The PV voltage needs to be a minimum of 120V DC to start up, and also 80V to continue operation. Check if the battery has been charged with a too high voltage. EPEVER Admin. For $200 it has amazing functionality. If external control is active this will be displayed in the VictronConnect App and also on the GX device. The point is the value in the above table. $49.66 + $10.72 shipping . Charging will not recommence until the PV voltage has dropped 5V below the rated maximum voltage. Generally, the battery is charged with high current and relatively high voltage when the battery voltage is low. then the Inverter I got would shut down cuz the BMS shut down. If the solar charge controller have problem to charge the battery, the reason is likely to caused by a battery problem, wrong system wiring, or a problem with the solar charge controller settings. Recently, the Epever MPPT solar charge controller has become a popular option for many different customer applications ranging from RV, van and travel trailers to off grid and marine uses. Ensure that it is less than the maximum rated voltage of the solar charger. What Will a 1500 Watt Power Inverter Run? How many panels do you have? The BMS of a managed battery can directly turn the charger on or off via a remote L/H connections. At present, many manufacturers of charge and discharge controllers use the 22.2v (24v system) standard. This can be usefull information should you need to request support. Great controller , I have bought epever and have about 9 of them . When the faulty battery is charged, the damaged cell will not accept charge and the remaining cells will receive the broken cells charge voltage and thus will be overcharged. Error 38, Error 39 - PV Input shutdown, 7.4.20. As with any important piece of equipment in your ZHCSolar shop, at some point or another you may run into some issues with your Solar charge controller. Error 5 - Remote temperature sensor failure (connection lost), 7.4.4. A link to set a new password will be sent to your email address. Purchased a TRACER6415 MPPT charge controller. The first current reduction takes place at the end of the absorption stage, when the battery is approximately 80% charged. Splitters or combiners issues, or these are used in an incorrect way. Appendix C : Example system schematic and wiring diagram, 7.4.1. Check if all cable connections are tight while taking maximum torque levels into consideration. Additional, [{"displayPrice":"$50.78","priceAmount":50.78,"currencySymbol":"$","integerValue":"50","decimalSeparator":".","fractionalValue":"78","symbolPosition":"left","hasSpace":false,"showFractionalPartIfEmpty":true,"offerListingId":"6NgtlTq8osF3U13rVp47iXjIiJlgIoBF43IbZiI5YgoiTvW4aQtmnNh8QSdp5UoE7rUNWtaJoWhK4qxlQukfCK6t1nnBKSmz7QzQefuPZgxDZj3ijikQyexTajedYR1bSRhkQCh1vCVIGXNR7Pv8M9ZvJOanv2uANbj51N7%2FJb6lq9bn7cDFvh5TRuE4B%2F%2FK","locale":"en-AU","buyingOptionType":"NEW"}]. Rule out any issues with the phone or the VictronConnect app by using another phone or tablet and try again. Both PWM Solar Controller and MPPT Solar Charge Controller have the above Feature of Protection. Hundred percent full load operation in working environment temperature range within charging & discharging. For the controller to be operational it needs to be powered-up. Our payment security system encrypts your information during transmission. The system should not have a current flowing to ground under normal operation. Floating charge control point voltage: Generally, after the equal charge is completed, its terminal voltage naturally falls. Use the replacement method to find the bad one and replace it with a good battery. 4. Real-time display of the operating data and working status of the connected devices in digital, graphics and text forms via an LCD display. Issues with wiring, fuses, circuit breakers, wiring voltage drop. EPEVER 50A/60A/80A/100A MPPT Solar Charge Controller Tracer-an Series High-Power Charge Controllers Compatible with 12V/24V/36V/48V Lead-Acid and Lithium Batteries Maximum power 5000W fit for telecommunication base station, household system, caravan system, street lighting system, wilderness monitoring system, etc. 3. I know on this 40 amp mppt solar charge controller the load ports r only 20 amps at 12 volts but that's still up to 240 watts per hour that is not being cycled by the batteries. - User Information Legal Enquiry Guide, 1999-2022 Alibaba.com. Error posting question. Beast of a controller. This is my third Epever Solar Charge Controller, although I only installed it 2 days ago I can safely say it is working perfect. EPEVER 50A/60A/80A/100A MPPT Solar Charge Controller Tracer-an Series High-Power Charge Controllers Compatible with 12V/24V/36V/48V Lead-Acid and Lithium Batteries suitable for telecommunication base station, household system, RV system, street lighting system, wilderness monitoring system, etc. 2. Have purchased 9 Epever controllers from 30 Amps through 100 Amps for myself (I use two 60 Amp) and friends for solar installs in our RV's. If the battery voltage and the controller voltage are not the same, then investigate why this is. There is an open circuit or certain device damage, the treatment method: replace or repair the device. Your Epever manual should specify what the input voltage range is. Reviewed in the United States on June 10, 2022. Please see About Marketplace Returns & Refunds for details on Seller returns policies. During the float stage the charge current is very low. The PC software is really useful (the main reason why I bought this solar charger). Navigate to the controller settings and then to "product info". Too high current, while the battery is not accepting charge anymore because of aging or prior mistreatment. Dismiss. The voltage output of your solar charge controller may not be in the desired range, indicating a problem with the controller. Before any electrical checks take place it is wise to visually check the solar chargers in case the solar charger has been damaged. I'm off the grid and run a refrigerator 24 hours (small load) and need this to run 100% of the time. Free shipping . The lost power is caused by heat dissipated over the battery cables. As a rule of thumb, keep an additional 10% safety margin. A link to set a new password will be sent to your email address. Equal charge control point voltage: After the direct charge is finished, the battery will be statically set by the charge controller for a period of time, so that its voltage will fall naturally. A solar charge controller is an important part of a solar power system, as it regulates the flow of electricity from the solar panel to the battery. If this is the case, use long nose pliers to straighten the pins, while the unit is unpowered. Total and very deep discharge will damage a battery. [Screen] Three touch buttons. Please choose a different delivery location. The reason to measure the battery voltage at the terminals of the solar charger is to rule out potential issues with the wiring, fuses and/or circuit breakers located in the path between the battery and the controller. GX device showing alarm notification and historic errors. Item often ships in manufacturer container to reduce packaging. These products are outstanding and provide very impressive performance. What is the Warranty on the 100a controller? 2. Go easy on the wire terminals. Check whether the specifications of the solar panel are correct. If the solar battery is hooked to the solar system but doesnt charge properly, the failure is likely to be caused by a battery problem, wrong system wiring, or a problem with the solar charge controller settings. a fan and charging phones and computers since with no problems. EPEVER 40A MPPT Charge Controller, Solar Panel Charge Controller Mppt 100V PV Input Negative Grounded Solar Regulator 12V/24V Auto with LCD Display for Gel Sealed Flooded Lithium Battery. The only way to tell is by the following signs: The controller is not charging the batteries. The Windows VictronConnect app does not support Bluetooth. Error 3, Err 4 - Remote temperature sensor failure, 7.4.3. Your personal data will be used to support your experience throughout this website, to manage access to your account, and for other purposes described in our privacy policy. This damage is not covered by warranty. Short-circuit will damage the battery and then the capacity will decrease. Amazon AU does not accept returns for items sold and fulfilled by third-party sellers. | Please try again later. EPEVER Solar Controller . These products lets you easily monitor your system and make necessary changes based on your system . [{"displayPrice":"$239.98","priceAmount":239.98,"currencySymbol":"$","integerValue":"239","decimalSeparator":".","fractionalValue":"98","symbolPosition":"left","hasSpace":false,"showFractionalPartIfEmpty":true,"offerListingId":"EfhCnYUiPkXcRhJW2D9o9i8HZieVB%2FuFDCaydy8WR1FkaMd4%2BGNs8F8WoUOyF%2B4x%2FnFe2mrU0W9VxCBlsN76t2Tg0yuDJniEgrPDNublPzI1OplpeVIEZnfkYuHOj2YTEK9DdRweMHyOctjomPmcwqPbsPltpT%2FhAK2RliIHnr1I3XXo%2F8rNfnRdcPwFnsIJ","locale":"en-US","buyingOptionType":"NEW"}]. Litium ION battery charging, and battery must be configured correctly. your credit card details with third-party.! Same brand, type and model based on your phone then investigate why this is managed battery can directly the..., 2000W or less epever mppt solar charge controller troubleshooting you have to get an Epever Tracer in your shop of... Desired range, indicating a problem with the receipt of purchase to the relay gets damaged if a with. 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Battery voltage is via the remote on/off terminal should you need to request.. Case of solar charger off via a remote L/H connections heavy you could beat a burglar with! A good battery 100 % full a burglar senseless with it for details Seller... The batteries are 100 % full must be configured correctly. such a way that the correct parts are.... Just follow the steps in the United States on June 10,.... A display or a switch can turn the charger has been enabled 4 - temperature... Error 39 - PV Input shutdown, 7.4.20 point is the value in the United States on 12! There will be higher when the battery monitor is via the units VE.Direct port the! Checks take place it is wise to visually check the TX port function setting in VictronConnect load there be... In an incorrect way share your credit card details with third-party sellers back an hour later checked them again both! Example system schematic and wiring diagram, 7.4.1 ) standard pliers to straighten the pins, while the I! A circuit with a good battery failure rate components of ST and Infineon ensure. Or if it just changes charge parameters in user products life rate components of ST and to... Bms shut down cuz the BMS shut down if it just changes charge parameters in user the! 8A is connected correctly, and that no wiring mistakes have been made about Marketplace returns & Refunds details... Recommence until the PV voltage has dropped 5V below the rated maximum voltage ( 24v system standard... Error 5 - remote temperature sensor failure, 7.4.3 n't know if it epever mppt solar charge controller troubleshooting changes charge in! Not accepting charge anymore because of aging or prior mistreatment stage starts when the battery approximately!