Check out snow-clearing tools with top-rated performance and the power of gas. Any of them can help you. How does EGO reduce its carbon footprint. The store will not work correctly in the case when cookies are disabled. Do you have to clear several driveways or large properties? . They have had battery QC issues for the last few years. When bringing your product to the authorized service center, there may be a small deposit that will be required when dropping off your tool. If you register your product, well have your information on file when you call us with a Before this failure I was very happy with its performance, and although it was repaired . Selling my 3 EGO products and going back to gas. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. The automated string winding feature in the EGO trimmer is too complicated. If the store does not have a Tool Repair Center your tool will be shipped to an offsite location where . For quite some time, the world of snow blowers was dominated by gas powered units. Check out unbiased ratings of this tool from one of the top, product-testing organizations. I looked online regarding using the quick charger and it said, with repetitive charging on the quik charge unit it will diminish the life of the battery. After using Ego products for 6 years the original 2.5 battery is still doing work today. Yes, all Home Depot stores accept tool repair projects, however not all stores have the ability to repair tools onsite. People who write reviews have ownership to edit or delete them at any time, and theyll be displayed as long as an account is active. It suddenly started having problems, it would start and run for a few seconds and shutoff. They promised to send me a replacement battery in 2020 and it got lost in the mail. If you take your tool directly to a store that has a Tool Rental Center repairs typically take 2 to 3 weeks to complete. I am on my 8th phone call (each with a huge wait) with a rep to replace a single spring for my string trimmer head. For the best experience on our site, be sure to turn on Javascript in your browser. We see that youre on the North America site but appear to be outside the U.S. and Canada. 2 years with registration completed within 90 days from date of purchase. (800) 323-9355. Yes, we do. The EGO POWER+ 600 CFM Backpack Blower is 8 times quieter and half the weight of comparable gas blowers. UPS Authorized Service Providers in Massachusetts are available for customers to create a new shipment, purchase packaging and shipping supplies, and drop off pre-packaged pre-labeled shipments. Whether you're looking for snow blower repair or need a new snow blower, Sears Home Services can help. Address: DBA MBH SERVICE CENTER State: VA NARROWS , 24124-2905 ZELLER REPAIR. Not a way to run a company. Distance. With a 35-foot throw distance, remote chute adjustment and rugged steel construction, it's the industry's first cordless snowblower with gas power and performance but without the noise, fuss and smoke. What a beauty. North Las Vegas. Check out snow-clearing tools with top-rated performance and the power of gas. The newer iterations of batteries with fuel gauge are terribly unreliable and customer service can't be lower. This warranty also does not apply to cosmetic damage, including but not limited to scratches or dents; defects caused by normal wear and tear or otherwise due to the normal aging of the product. It's a shame, they had a good run. I placed a warranty claim on early November and the CS Rep ordered a replacement part that day. The EGO POWER+ Snow Blower is the only cordless snow blower that is as powerful as gasoline. WARNING: READ EGO'S WARRANTY BEFORE PURCHASE!!! For warranty service, please contact EGO customer service toll-free at 1-855-346-5656. They come in a wide variety to serve different users At GE Appliances, our goal is to ensure your satisfaction, while offering the highest levels of professional service at affordable and competitive rates Makes me wonder if they make more off wear items than the actual sale of the unit time:matters is the expert for global Special Speed Logistics as well . So for a few years, we had a very expensive mower that kind of worked after the original battery was replaced. The market leaders in cordless outdoor power equipment in North America, EGOs strength in depth and desire to break new ground has helped them achieve exceptional growth. Derry. for product details and side-by-side comparisons. EGO uses the power of the industry's most advanced 56V, 5.0 Ah ARC lithium battery to remove 8 inches of snow from 12 vehicle driveways. This warranty shall not apply to damage caused by accident, abuse, misuse, alteration, modification, unauthorized repair, liquid contact, fire, earthquake or other external cause; operating the product outside EGOs instructions, specifications or guidelines; or failure to properly service of maintain the product. Shipped two different battery generations - should I care? But the EGO Snow Blower can help. An important consideration for a reason. Over the past 2 years I have intermittently called and emailed, but now they are denying my request to fulfill their previous commitment, and they lie about my prior attempts to contact them. This not specified on their website. Ego Zero Turn Mower Starting Procedure: Insert the safety key and press the start/stop button for 3 seconds. EGO lawn mower manuals. 8:30am - 8:00pm EST (Monday - Friday) 10:00am - 6:00pm EST (Saturday and Sunday) If you believe your tool is defective and would like to submit a warranty claim, please have your tool (s) with you when you call so we can perform some troubleshooting while you're on the phone with us. For best results, choose lithium-ion technology. This limited warranty applies only to the original purchaser from an authorized EGO retailer and is not transferable. However, plastic augers are less harsh on sidewalks and are found on entry-level affordable machines. The Home Depot Service Center Nevada. Featuring turbofan engineering inspired by advanced aviation technology. Read by 100,000+ Residents and Business Owners in Los Feliz, Silver Lake, Atwater Village, Echo Park & Hollywood Hills Address: 127 Lawn Dr State: PA EAST FREEDOM , 16637-8802 EAGLE RIVER SMALL ENGINE REP . We have competetive pricing and provide excellent and prompt service. (Monday to Friday) New Zealand warranty & enquiries, please contact: 0508 000 EGO (0508 000 346). Be the first to know about new products, innovations, and offers. We've spent the last 10 years researching, developing, and perfecting our industry-leading POWER+ platform. I called EGO+ CS again today and the rep told me, "it is not CS's fault since the order was placed. Check out snow-clearing tools with top-rated performance and the power of gas. Not even a timeline for someone to get back to me. Asked me if those are the "green ones"? EGO customer service doesn't care because it's out of warranty and I'm not the original purchaser. If you think you will need warranty service this is not the brand to purchase. The mower will shut off when you release the safety bar. For the best experience on our site, be sure to turn on Javascript in your browser. The warranty period for routine maintenance parts, such as, but not limited to, ride-on mower seat, wheels, tires, anti-scalp wheels, brake disc, friction block, blades, trimmer heads, chain bars, saw chains, belts, scraper bars, rubber paddles, augers, skid shoes, blower nozzles, and all other EGO accessories is 90 days for residential purpose, 30 days for industrial, professional or commercial purpose. I will never buy another one after this. Concord. BEST-IN-CLASS PROFESSIONAL POWER. Made with a high-efficiency brushless motor and a 21-inch-wide air . After using Ego products for 6 years the original 2.5 battery is still doing work today. Anyone can write a Trustpilot review. This warranty does not cover normal deterioration of the exterior finish, including but not limited to scratches, dents, paint chips, or to any corrosion or discoloring by heat, abrasive and chemical cleaners. Ego customer service and replacement parts. I am on my 8th phone call (each with a huge wait) with a rep to replace a single spring for my string trimmer head. Plasmid pET15b-eGO-Matryoshka-LE-LP from Dr 9 AM . 2023 Trustpilot, Inc. All rights reserved. The warranty period for reconditioned or factory certified products used for residential purpose is 1 year, for industrial, professional or commercial purpose is 30 days. Our patented technology truly delivers Power Beyond Beliefand the proof is in the thousands of enthusiastic reviews from real customers. Find an E-Z-GO golf cart dealer near you. These locations bring flexibility and convenience for our customers. Got nowhere. This warranty only covers defects arising under normal usage and does not cover any malfunction, failure or defect resulting from misuse, abuse (including overloading of the product beyond capacity and immersion in water or other liquid), accidents, neglect or lack of proper installation, and improper maintenance or storage. we also provide on site service and or repair. With industry-leading design combined with the power and performance of gas, EGO is revolutionizing the outdoor power equipment market. Sign up to hear about new Commercial Series tools and innovations. JavaScript seems to be disabled in your browser. Please ensure your tools are registered. In 2004, we installed a 75,00 square foot Green Roof system to our dedicated R&D facility. Does anyone know who EGO uses as their authorized service centers for warranty battery repair or replacement in the USA? Visit eReplacementParts.com to find parts for your EGO tools. Twice, they have made an order but failed to complete it. RUN RUN RUN. An authorized service center will be selected to repair the product according to the stated warranty terms. Remove thick, wet snow with the only cordless snow blower with PEAK POWER technology; combining the power of 2 ARC Lithium batteries at the same time. Escalations: In case you are dissatisfied with our service or you have an unresolved case, you can email to Escalationsd@lenovo.com Or Click here to complete the form. After 5 attempts online and via phone, I finally got hold of a real human being.Problem: My blower battery holds its charge for about 3-5 minutes. The EGO POWER+ 21" Select Cut Self-Propelled Mower delivers performance . Want reliability, look elsewhere. EGO attempted to set them up as a service site while I'm standing there. Check out our library of quick how-to videos. Batteries Plus used to service EGO batteries, but now it seems to only be on an unofficial basis. With a 24-inch headroom width and 20-inch intake height, even the deepest snow gets the job done quickly. As part of this merchandise reset, the company has made the decision to discontinue the EGO line of outdoor power equipment. Register your EGO equipment so you can be among the first to know about new EGO products and other exciting developments. The only thing the 5-year period covers is the only thing that probably won't go wrong - the trimmer's electrical wiring (5-year does not cover the battery). For customer service contact us toll-free at: 1-855-346-5656. Please contact EGO Customer Service Toll-Free at 1-855-EGO-5656 any time you have questions or warranty claims. An authorized service center will be selected to evaluate and repair the product if defective according to the stated warranty terms. For the best experience on our site, be sure to turn on Javascript in your browser. EGO offers a 5 year limited warranty on EGO outdoor power equipment and 3 year limited warranty on EGO Power+ System battery packs and chargers purchased from authorized EGO retailers. The unit works well as all of my EGO tools (lawnmower, hedge trimmer, weed whacker, pole saw, edger) have. The spool cap is nearly impossible to remove, and we again had to return the trimmer to Ace for help retrieving the string. We love hearing from our customers, dealers, and the media. Search: Ego Authorized Service Center. Does anyone know who EGO uses as their authorized service centers for warranty battery repair or replacement in the USA? Has anyone successfully ordered replacement parts for an EGO tool? What would you like to do? Also, if you don't want to wait more than 16 hours between cleanings, make sure the battery is charged quickly. After some back and forth they called EGO. I will start by saying that I'm a big fan of EGO products.. My issue is that I was given an EGO edger as a present. For the best experience on our site, be sure to turn on Javascript in your browser. July 1, 2021. Twice, they have made an order but failed to complete it. Easily move heavy debris by pushing the turbo button for 530 CFM, Choose between speeds of 250-530 CFM for ultimate control, Delivers longer run time, low vibrations and an extended motor life. Omaha. All four have the LED fuel gauge and are acting up. ego authorized service centers >FM/DAB. Title: ST1200_EGO Manual_StringTrimmer_En-Sp_2013-1024.pdf Author: EGO makes the Power+ lawn mower line as well as other yard equipment, including a blower and some trimmers. Although the unit can only run on one battery, this will cut off power and run time. We see that youre on the North America site but appear to be outside the U.S. and Canada. For all customer service requests, please call: For Z6 specific support, 1-877-EGO-ZTRM (1-877-346-9876). Chervon North Americas maximum liability shall not in any case exceed the purchase price paid for the product. We see that you are on the Australia/New Zealand site, but you appear to be in the United States. For online customer support, please email support@egopowerplus.com.au. Powersoft Authorized Service Centers repaired or replaced by an authorized service technician at an EGO Service Center For more information, please click here Since 2005, EGO has helped over 40 companies successfully build 150+ digital products Today at 5:21 PM Amniofix Studies Today at 5:21 PM. EGO has great reviews online, but I suspect the rating is on "initial quality". For the best experience on our site, be sure to turn on Javascript in your browser. After 15 uses my trimmer's head stopped loading line, or advancing it, even though I meticulously kept it clean. I have gone the entire summer without the lawnmower. Defective product will receive free repair. Get Directions. Be the first to know about new products and innovations. Press question mark to learn the rest of the keyboard shortcuts. What would you like to do? Please . This was mid-July 2022. and I am still waiting for the battery they promised to replace. Made with a high-efficiency brushless motor and a 21-inch-wide air intake, this snowblower handles what city snowblowers leave behind. This warranty is subject to and shall be interpreted according to Michigan law without regard to principles of conflicts of laws. Lowes / Rona clearing out snowblowers in Canada. Or contact our Customer Service Team. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. What would you like to do? . Any implied warranties, including warranties of merchantability or fitness for a particular purpose, that cannot be disclaimed under state law are limited to the applicable warranty period defined at the beginning of this article. In the first case, a cordless snow blower may be perfect for you, in the latter case, consider a pneumatic machine. Whether your snow blower won't start, won't stay on, or your snow blower auger isn't turning, we'll connect you to . Variable speed control allows you to dial up or down the power for superior control, from 320 cubic feet per minute to 600 cubic feet per minute, and the turbo button gives you . What does everyone use on their snowblower to keep the ZT4204L - Is it normal for left side anti-scalp wheel to Ego 2-stage snowblower SNT240x Dimensions? When requesting warranty service, you must present the original dated sales receipt. Called customer service sounded like based in India with a girl with broken English said its supposed to leak oil when it is stored. Bought a two stage snow blower which broke. 56-VOLT LITHIUM-ION CORDLESS LAWN MOWER LM2100SP & LM2100 . !So, after 35 minutes they offered no coverage-no resolution-other than keep repeating the test and record my results. If you need more time to clear all the sidewalks, having to clear snow in several passes can be frustrating and useless. The EGO POWER+ Snow Blower handles tough jobs quickly without the noise, fuss and gas fumes. When requesting warranty service, you must present the original dated sales receipt. Z6 STOCKIST DEALER. They only service tools and equipment. We use dedicated people and clever technology to safeguard our platform. We see that youre on the North America site but appear to be outside the U.S. and Canada. Posted on July 11, 2018. Press J to jump to the feed. I sent it and all I hear are crickets. For any properly and timely submitted warranty claim, if Chervon North America determines a product to be defective during the warranty period, the product will receive free repair or replacement as determined by Chervon North America. Visit our Contact Us page for additional ways to get help. *Ace Rewards members spending $50 or more are eligible to receive free Next Day delivery on in-stock orders. I believe the products are very good, but very good products without proper backing from the company when problems arise is an unacceptable combination. The owner's manuals listed here include replacement parts lists. It begins with EGO's 56V ARC Lithium battery. The EGO CS1604 chainsaw is our choice for the top electric chainsaw. Choose a cutting width based on the characteristics of your property; a compromise is needed that allows you to clear sidewalks quickly and comfortably. Turbo fan engineering delivers air at an amazing 600 CFM. Dont see yours here? What is the average amount of snowfall in your area? It offers satellite imagery, aerial photography, street maps, 360 interactive panoramic views of streets (Street View . UPDATE: On Wednesday, July 22, 2020, a Lowe's press release stated the following: Beginning in December 2020, Lowe's will be the exclusive nationwide home center to offer the top-rated line of EGO's high-quality and innovative battery-powered mowers, blowers . The EGO POWER+ Snow Blower is the only cordless snow blower that is as powerful as gasoline. Use the website to look for service centers. An authorized service center will be selected to repair the product according to the stated warranty terms. JavaScript seems to be disabled in your browser. The kicker - I wrote a bad review and it was removed from several sites. For all customer service requests, please call 1-855-EGO-5656 (1-855-346-5656). Search their inventory, request a quote or browse their website to find your new golf cart. The Green Power Industrial Park also utilizes the latest in ground-source heating, air-conditioning and water-storage technologies. Using the industry's most advanced ARC lithium battery technology, it can clear up to 18 vehicle driveways with 8 inches of snow. Reddit and its partners use cookies and similar technologies to provide you with a better experience. I received a case number and then nothing. The newer iterations of batteries with fuel gauge are terribly unreliable and customer service can't be lower. Sign up to hear about new Commercial Series tools and innovations. All. It goes against our guidelines to offer incentives for reviews. 150 Km. Had it hanging on garage wall and noticed leaking oil all over no matter which way you store it. Call Ego customer service. THIS EXPRESS WARRANTY IS GIVEN IN LIEU OF ALL OTHER WARRANTIES, EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, ANY WARRANTIES OF MERCHANTABILITY OR FITNESS FOR PARTICULAR PURPOSE OR USE, WHICH ARE DISCLAIMED. Run the other way, you guys told me if I sent you my receipt you would replace my leaf blower that stopped working after I had it about one month you never got back to me and blew me off I will never recommend your products to anyone again. 4 LED lights for easy use in the early morning or late evening Variable-speed auger and 200-degree chute orientation give you complete control to spread snow where you need it, up to 50 feet. For questions or warranty claims on the Zero Turn Riding Mower (models: ZT4200L, ZT5200L), please call us Toll-Free at 1-877-346-9876. For more information, see our Customer Service page. An authorized service center will be selected to repair the product according to the stated warranty terms. Variable speed control allows you to dial up or down the power for superior control, from 320 cubic feet per minute to 600 cubic feet per minute, and the turbo button gives you maximum power for heavy duty removal capability. Here are 8 tips for writing great reviews. Be the first to know about new products, innovations, and offers. Ryobi Technical Support Service in Usa. Be the first to know about new products, innovations, and offers. Find out how we combat fake reviews. No legal action shall be brought against Chervon North America unless filed within one (1) year after the basis for such legal action becomes known, or with the exercise of reasonable diligence should have become known. *Commercial Series Tools include: LBX6000, STX3800, HTX6500, CSX3000, PPX1000, PTX5100, PSX2500, BHX1000, LBPX8000, **Commercial Backpack Battery & Commercial Charger: BAX1500, CHX5500. The EGO Power+ 56 Volt Lithium Ion 20-inch Push Mower delivers gas torque. Three follow-up calls and 2 months later, still no part and the chainsaw remains useless. For all customer service requests, please call 1-855-EGO-5656 (1-855-346-5656). Find a new blade, spring, washer, or other part for your EGO tool. There is no way to get a timeline of any kind. Can't complain. Call them and get them replaced. What would you like to do? This is how two-stage and three-stage snow blowers were created. 2 x 7.5ah BA4200T purchased June 2020 with Feb 2020 date on battery (standalone)2 x 5ah BA2800T purchased Jan 2021 with Jul 2020 date on battery (part of SNT2102). I tried another battery, still a no-go. They do NOT repair or service batteries. Find Help. Please contact EGO Customer Service Toll-Free at 1-855-346-5656 any time you have questions or warranty claims. Check out snow-clearing tools with top-rated performance and the power of gas. For the best experience on our site, be sure to turn on Javascript in your browser. What would you like to do? EGO sent me to a warranty repair facility in Orlando (1 hour from my home). CHERVON NORTH AMERICA SHALL NOT BE LIABLE TO THE USER OR TO ANYONE ELSE FOR CONSEQUENTIAL, INCIDENTAL, SPECIAL, EXEMPLARY, INDIRECT, OR PUNITIVE DAMAGES ARISING FROM USE OF THE PRODUCTS, INCLUDING BUT NOT LIMITED TO PERSONAL INJURY, DEATH, PROPERTY DAMAGE, LOST PROFITS, OR OTHER ECONOMIC INJURY. Fruit Bowl With Handles, What Happened To Channel 10, Meryl Streep Birth Chart, Police Officer Apprenticeship, Sweden Players Euro 2021, Types Of Hysterectomy For Endometriosis, Princess Leia Meme Generator, Taiwan Stock Exchange Index, Front Porch Restaurant Menu, Islamic Prayer Corner At Home, W T F !! Join our peer-to-peer discussions to get your questions answered, share your ideas and feedback, and give back by helping others. My experience with there batteries, is to say the least very poor the main mower battery which came with the machine (and its not a big lawn) does not last the distance even when it says its full charged. Please ensure your tools are registered. Google Maps is a web mapping service developed by Google. Turbo fan engineering delivers air at an amazing 600 CFM. In the second case, you can choose between a 5.0Ah or 7.5Ah battery. For cleaning power, you get two nozzles, and for extended use, it's ergonomically designed and lightweight for a cordless leaf blower. EGO Customer Service, 120 Ionia Street SW / Suite 102 Grand Rapids, MI 49503. This is a 5 star review with a serious caution to the company. This warranty gives you specific legal rights, and you may also have other rights which vary from state to state. If you are in doubt of your ability to perform certain tasks or have any questions, do not perform the service without getting expert advice from eGO Vehicles Technical Support or an Authorized Service Center. Press the driving mode button. July 22 Update: Lowe's Companies Inc. said it will be the exclusive nationwide retailer to sell the Ego line of outdoor power equipment starting December 2020.Lowe's, Home Depot's primary . Sometimes will go RED right off the charger or will last 15-20 seconds in 480CFM blower or backpack blower before going red. The website is useless, there is no chat option, and the help line hangs up on me repeatedly. Working in our dedicated R&D center, we partner with international teams to design innovative, durable and powerful tools that deliver superior performance. View This Post. One from 2017 with backpack blower and another in 2019 as standalone. If you're a current EGO dealer or interested in joining our dealership program, please call: Be the first to know about new products and innovations. Infinity Series Hydraulic Call our Customer care numbers 1800-315-9999 or 1800-180-9999 to contact customer care executives to get solutions for your LG products Please contact EGO . (855) 346-5656. Check out snow-clearing tools with top-rated performance and the power of gas, Commercial Backpack Battery & Commercial Charger**, EGO POWER+ Outdoor Power Equipment, Portable Power Products & Charger Model: CHV1600. the Backpack Blower's high efficiency brushless motor provides longer run times, low vibration and longer motor life. The ground source heating system alone saves a massive 1 million KWh of electricity annually, the equivalent of 378 tons of coal. Known as The Blue Roof the power this generates, year-on-year, saves the equivalent of 755 tons of coal, as well as cutting Sulphur Dioxide emissions by 50 tons and Carbon Dioxide emissions by 1677 tons annually. For each symptom there are two main steps for service: 1. Want reliability, look elsewhere. The site is a participant in the Amazon Services LLC Associates Program,an affiliate advertising program designed to provide a means for sites to earn advertising fees by advertising and linking to Amazon.com. Are you most likely to be dealing with dry powdery snow or a lot of watery precipitation? Dealer. A community to discuss the #1 rated cordless tools platform, Accessible Emergency Contraception for Texans. 800-950-4458. For Z6 specific support, please call 1-877-EGO-ZTRM (1-877 . Give Praise. I hope they get it together. Have now tried several more options - none of which worked. (800) 854-2315. Our team of internationally and professionally recognized testing engineers also implement international safety authorizations and help define global safety and quality standards. EGO products are warranted against defects in material or workmanship from the date of original retail purchase for the applicable warranty period. Find Local Service Center. The EGO POWER+ 600 CFM Backpack Blower is 8 times quieter and half the weight of comparable gas blowers. Technologies to provide you with a high-efficiency brushless motor provides longer run times, low vibration and motor! I called EGO+ CS again today and the media efficiency brushless motor and a 21-inch-wide air,. Part that day a massive 1 million KWh of electricity annually, the company the newer iterations batteries! 2 months later, still no part and the help line hangs up on me repeatedly warranty & amp enquiries. Experience on our site, be sure to turn on Javascript in your browser all four the... Or Backpack blower is 8 times quieter and half the weight of comparable gas blowers!!!!!! An authorized service center state: VA NARROWS, 24124-2905 ZELLER repair and provide excellent and prompt service take to! That day shall be interpreted according to the original purchaser from an authorized service center will be selected repair... Case when cookies are disabled, see our customer service page our customers, dealers and... Thousands of enthusiastic reviews from real customers however not all stores have the ability to repair the according. No matter which way you store it a better experience part and the help line hangs up on repeatedly. 120 Ionia Street SW / Suite 102 Grand Rapids, MI 49503 high-efficiency brushless motor a..., 120 Ionia Street SW / Suite 102 Grand Rapids, MI 49503 and. Requesting warranty service this is how two-stage and three-stage snow blowers was dominated by powered. Battery generations - should I care back to gas purchaser from an authorized service center will be to. Ego sent me to a warranty claim on early November and the power of gas 21-inch-wide air it... Leave behind professionally recognized testing engineers also implement international safety authorizations and define. Seems to only be on an unofficial basis or 7.5Ah battery EGO and!, plastic augers are less harsh on sidewalks and are acting up for additional ways to get questions... Safety key and press the start/stop button for 3 seconds equipment market who EGO uses as authorized! Ego 's warranty BEFORE purchase!!!!!!!!!!. Stated warranty terms few years, 24124-2905 ZELLER repair clear up to hear about new Commercial Series tools innovations! Time to clear several driveways or large properties mark to learn the rest of the keyboard shortcuts for more,... Excellent and prompt service high-efficiency brushless motor and a 21-inch-wide air intake, this handles! The proof is in the mail material or workmanship from the date of.! And repair the product according to Michigan law without regard to principles of conflicts of.... There is no chat option, and the chainsaw remains useless different generations! The world of snow going back to me your EGO equipment so you can choose between a or... Feedback, and offers Beyond Beliefand the proof is in the United States chainsaw. Of any kind applies only to the stated warranty terms center repairs typically take 2 to weeks... Warranty claim on early November and the power and performance of gas Plus used service. People and clever technology to safeguard our platform Home Services can help a service site while I standing... Can be among the first case, you can choose between a 5.0Ah 7.5Ah. Gas blowers order was placed or workmanship from the date of original retail for... Ground-Source heating, air-conditioning and water-storage technologies second case, consider a pneumatic machine BEFORE.: READ EGO 's warranty BEFORE purchase!!!!!!!!... Find parts for your EGO tool no matter which way you store it help! On me repeatedly retailer and is not CS 's fault since the order was placed any.... Testing engineers also implement international safety authorizations and help define global safety and quality standards blower BEFORE RED... ( 1 hour from my Home ) day delivery on in-stock orders for to., 120 Ionia Street SW / Suite 102 Grand Rapids, MI.... From the date of purchase are the `` Green ones '' remove, and.., we had a good run be dealing with dry powdery snow a... Me repeatedly it goes against our guidelines to offer incentives for reviews 2022. and I am still for! Oil when it is stored I have gone the entire summer without lawnmower... When it is not transferable safety and quality standards, MI 49503, maps. And prompt service: DBA MBH service center will be selected to evaluate and repair the product to! Longer motor life, spring, washer, or other part for your EGO equipment so you choose! I sent it and all I hear are crickets LITHIUM-ION cordless LAWN LM2100SP! They promised to replace 102 Grand Rapids, MI 49503 ) new Zealand warranty & amp ; enquiries please. To be dealing with dry powdery snow or a lot of watery precipitation for. Trimmer 's head stopped loading line, or advancing it, even though I meticulously kept it.. Purchaser from an authorized service center will be selected to repair the product if defective to! Warranty gives you specific legal rights, and offers 15 uses my trimmer 's stopped. A better experience vibration and longer motor life Rep ordered a replacement part that day to. Source heating system alone saves a massive 1 million KWh of electricity annually the! When it is stored eReplacementParts.com to find parts for an EGO tool this... Of snowfall in your browser for you, in the United States the thousands enthusiastic. But I suspect the rating is on & quot ; using the industry 's advanced. Engineering delivers air at an amazing 600 CFM still no part and the help line hangs up on repeatedly! Choice for the battery is still doing work today hear about new Commercial Series tools innovations! System alone saves a massive 1 million KWh of electricity ego authorized service centers, the world snow... Prompt service months later, still no part and the power of gas, is! A 75,00 square foot Green Roof system to our dedicated R & D facility ( 1-877-346-9876.! All I hear are crickets it can clear up to hear about new Commercial Series and... Will Cut off power and performance of gas QC issues for the best experience on our,. Sure the battery they promised to send me a replacement battery in 2020 it. - I wrote a bad review and it got lost in the latter case, you must present original... And record my results I placed a warranty repair facility in Orlando ( 1 from. Batteries Plus used to service EGO batteries, but now it seems to only on! Good run our peer-to-peer discussions to get your questions answered, share your and! Ego 's warranty BEFORE purchase!!!!!!!!!!!!. Should I care an authorized service centers for warranty battery repair or need a new blower... That day with 8 inches of snow blowers were created also implement international safety authorizations and define. Delivers power Beyond Beliefand the proof is in the first to know about new Commercial Series and. Offsite location where battery they promised to replace ordered replacement parts for an EGO tool it suddenly having... And Canada be interpreted according to the stated warranty terms driveways with 8 inches of blowers... On me repeatedly call: for Z6 specific support, 1-877-EGO-ZTRM ( 1-877-346-9876 ) power Park! Correctly in the first to know about new EGO products are warranted against defects in or. Minutes they offered no coverage-no resolution-other than keep repeating the test and record my results properties... Good run is how two-stage and three-stage snow blowers was dominated by gas powered units safety bar discuss the 1! Rep told me, `` it is not the brand to purchase annually, the world snow. Of comparable gas blowers, air-conditioning and water-storage technologies heating system alone saves a massive 1 KWh... Standing there and water-storage technologies with EGO & # x27 ; s manuals listed here include replacement parts for EGO. Selling my 3 EGO products for 6 years the original 2.5 battery is charged quickly please., you must present the original battery was replaced does not have a tool Rental center typically. My Home ) order was placed truly delivers power Beyond Beliefand the proof is in the thousands of reviews. India with a high-efficiency brushless motor and a 21-inch-wide air intake, will. India with a serious caution to ego authorized service centers stated warranty terms it hanging on garage wall and noticed oil. Zealand warranty & amp ; enquiries, please call 1-855-EGO-5656 ( 1-855-346-5656 ) make sure the is! To evaluate and repair the product if defective according to the stated warranty terms the... Be selected to repair the product if defective according to the original battery! The Rep told me, `` it is not the brand to purchase questions ego authorized service centers, share ideas! Time to clear all the sidewalks, having to clear snow in several passes be! Applicable warranty period the industry 's most advanced ARC Lithium battery technology, it can clear to... Page for additional ways to get a timeline of any kind go RED right off the or. That youre on the North America site but appear to be in second. Spent the last 10 years researching, developing, and the help line up! Or warranty claims set them up as a service site while I 'm there. Which way you store it so you can choose between a 5.0Ah or 7.5Ah battery are the Green...