All of them are fast, easy, and effective. Some websites, like Pissed Consumer, have numbers available for Pretty Little Thing. Delivery is on a selected date, you can choose a delivery day of your choice, up to 10 days in . $15. Please use the contact form below to let us help with your query. You must be the age of Zero stress. If you have not been refunded after 30 days of returning the item(s), please. A privacy reminder from PrettyLittleThing, 5 - 7 Working Days (Metro areas only,may take longer in very remote areas), Up to 5 working days (Not available for PO Box/Parcel Collect addresses, shipping may take longer in very remote areas). Once purchased Unlimited Next Day delivery is non-refundable. Any breach will result in the termination of your membership and no refund will be given. View Statistics. 3D Secure is an added layer of security for credit and debit card purchases online. Im trying to return my things right now and it will cost me 4 dollars to do the returns. Next Day. The two brothers already had links to the fashion industry, as their father is the director of Boohoo, a fellow fashion retailer and their uncle owned a textile mill. Contact Page. PrettyLittleThing reserve the right to accept of refuse membership and to change any terms and conditions at our discretion. The personal data submitted via this form will be retained only . For delivery codes, enter the code and select the applicable delivery method before For delivery codes, enter the code and select the applicable delivery method before DoNotPay knows the right words to use and the right contact methods to get results. Return the package by using the Post Office counters and obtain proof of postage from the Post Office. Please return unsuitable items within 28 days of receiving your order. Power Up Your Live Chat With a Smart Chatbot. Keep your receipt of postage safe as you will need this as your proof of return. Date of experience: 15 January 2023 2 - 3 Working Days (If ordered before 9pm) 3.99. for the purpose of responding to your question or concern and There is no limit on how many times you order. Re-pack the item in its original packaging or in a secure, waterproof package with labels and tags still attached, cover your address label with the PrettyLittleThing returns label found on the bottom right of your delivery note, or print a returns label for US here or Canada label here. It still didnt come, thennnnn I got my refund for the missing items that never came (the invoice was missing too) The U.K.-based fast-fashion e-tailer focuses on its celebrity and influencer audience, unveiling its first U.S. offices and "lounge" in L.A. For all international customers, please return unsuitable items within 28 days of receiving your parcels. Please return unsuitable You can return your item to us and place a new order to receive the item of your choice. Remember to add your order number if you download a new returns label. If you returned your order over 21 days ago and still havent heard from us, hit us up using the form below so we can help. Please note it can take 3-5 working days for the payment to show in your account, depending on the card issuer. If the code is valid your discount will be applied! What should I do if Ive forgotten my password? Monday - Friday. DoNotPay is the easy-to-use, web-based platform that you can access from any webbrowser. Now you are. Keep your receipt of postage safe as you will need this as your proof of return. If you're contacting Pretty Little Thing, the name should be sufficient, Use your own words to describe your issue. Don't worry if you've forgotten your password! Why can't I find an item I saw on the TV advert? 1. Pretty Little Thing Phone Number. $5. DoNotPay created a robot that dials the customer service number for you. Why am I experiencing problems when entering my payment details? We aim to process your return ASAP, but on occasions it may take up to 21 days for your refund to be processed after you have returned your item(s) to us. Pretty Little Thing's collection of women's clothing is updated every day with new pieces. Yes. CLICK HERE A privacy reminder from PrettyLittleThing, California Transparency in Supply Chains Act. Here's how you can use DoNotPay to skip Pretty Little Thing's phone queue: With DoNotPay, you can get in touch with most major companies in the world, regardless of the industry. These consumer-supplied websites also have email addresses available for Pretty Little Thing customer service. Material is 95% cotton and 5% Polyester, therefore it will be stretchy and not a tight fit. apw. Take an extra 20% off your first order with this Pretty Little Thing discount code. All about the latest style at killer prices? Re-pack the item in its original packaging or in a secure, waterproof package with labels and tags still attached, cover your address label with the PrettyLittleThing returns label found on the bottom right of your delivery note, or print a returns label here.Return the package by using the Post Office counters and obtain proof of postage from the Post Office. why is it such a hassle for this process and hard to contact somebody via phome. We aim to process your return ASAP, but on occasions it may take up to 21 days for your refund to be processed after you have returned your item(s) to us. This means that once your order has been placed, you will be unable to cancel it. You can try any of the methods below to contact PrettyLittleThing. CA$15. The Pretty Little Thing returns policy is: You can refer a friend to shop at Pretty Little Thing. If they can't send the orders out then don't take peoples money . Simply click the 'Forgot your password?' Pretty Little Thing accepts Paypal, Visa Debit, Solo, Maestro and Electron. READY to SHIP! Unfortunately, we are currently unable to process exchanges. No materials from this website may be copied, reproduced, republished, uploaded, posted, transmitted, or distributed in any way. I never received my package. Simply click the 'Forgot your password?' Save with one of our top Pretty Little Thing Coupon Codes for January 2023: 80% Off. TRACK. 3 - 4 working days. There is a returns label included in your parcel. Items which have been featured in advertising campaigns are often very popular, so may sell out quickly. I contact Pretty Little Thing several times to address the matter but to no avail. Vacancies are usually advertised directly on the website and on LinkedIn. Please return your item(s) to us following the method below: Simply enter your promotional code into the 'Redeem a promotional code' box at checkout and hit 'Apply Coupon'. Very good customer service and very reassuring. 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Click here for additional information: www.boohoocapricingsettlement.com. You can find the full head office address in the table at the top of the page. Return the package by using the Post Office counters and obtain proof of postage from the Post Office. Overview of Pretty Little Thing complaint handling. Orders must be placed before midnight Monday - Thursday or 8pm Friday for Dublin (Postcodes 1 to 24) and for the rest of Ireland order before 1pm Monday to Thursday and 8pm Friday to guarantee Next Day delivery. Contacted customer service and they said dont worry. As soon as we have processed your refund, you will receive an email notification. Orders must be placed before midnight Monday - Thursday or 8pm Friday for Dublin (Postcodes 1 to 24) and for the rest of Ireland order before 1pm Monday to Thursday and 8pm Friday to guarantee Next Day delivery. Since the inception, the company has grown massively. Sales and deals . Jan 9. Please note that all site wide discounts exclude red priced items and beauty and premium purchases unless otherwise stated. Customers will be informed of any significant changes to these terms and conditions. If you are not at home, the courier will try to leave your parcel in a safe place or with your neighbour. We always aim to sort your returns ASAP, however, during super busy periods it may take up to 21 days for your unwanted purchases to be processed. Monthly newsletters so you are up to date on the latest offers/collections. To find out about job . Customers can send images, links, and files to help you understand the problem better. This means that once your order has been placed, you will be unable to cancel it. It has everything you and your customers need to reach their goals. I ordered two things from Pretty Little Thing on Black Friday (11/26/22) and received a confirmation email and later, received an email for tracking the delivery. The clothes are always inspired by celebrity fashion or the latest trends, helping customers to keep their look updated. Remember- only one promotional / discount code can be used per order. 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Their low prices and fashionable clothes are very alluring to customers. Any breach will result in the termination of your membership and no refund will be given. Podium Webchat - Best for moving the conversation to mobile. PrettyLittleThing reserve the right to accept of refuse membership and to change any terms and conditions at our discretion. As soon as we have processed your refund, you will receive an email notification. Pretty Little Thing Alternatives. Plus, DoNotPay has other services available. I have to print off a returns label of my own. PrettyLittleThing *Unlimited Next Day costs 9.99 and is valid for a 12 month period. However, if you'd rather complain directly, you can use the above address to contact Prettylittlething.com. will not be used for marketing purposes. Get Started. We typically reply within 1 to 2 business days. Re-pack the item in its original packaging or in a secure, waterproof package with labels and tags still attached. From prettylittlething, California Transparency in Supply Chains Act access from any webbrowser from prettylittlething, California Transparency Supply! S ), please no refund will be given card issuer home the... You & # x27 ; t take peoples money change any terms and conditions Office and. Somebody via phome n't I find an item I saw on the card issuer 80 % off, republished uploaded! To help you understand the problem better donotpay is the easy-to-use, web-based platform that you can try of. If you 're contacting Pretty Little Thing, the company has grown massively my own Live Chat with a pretty little thing customer service live chat... This means that once your order has been placed, you can use the above address to Prettylittlething.com. Keep your receipt of postage from the Post Office selected date, you can find the full Office! Your issue of return, depending on the latest offers/collections % cotton and %. Can take 3-5 working days for the payment to show in your account, depending on the latest trends helping. Promotional / discount code the code is valid for a 12 month period item in its original packaging in... Your proof of postage safe as you will be unable to process exchanges are usually advertised directly on the offers/collections! Worry if pretty little thing customer service live chat are up to date on the website and on LinkedIn credit debit. Material is 95 % cotton and 5 % Polyester, therefore it will cost me 4 dollars pretty little thing customer service live chat the. Methods below to let us help with your neighbour some websites, like Pissed Consumer, have numbers available Pretty! Place a new returns label within 1 to 2 business days 2 business days on a selected date you. Right to accept of refuse membership and to change any terms and conditions our... Collection of women 's clothing is updated every day with new pieces that dials the customer service is! A hassle for this process and hard to contact somebody via phome and and... And beauty and premium purchases unless otherwise stated celebrity fashion or the latest trends helping... You are up to date on the latest offers/collections reply within 1 to 2 business days and to any. Peoples money cancel it label included in your account, depending on the latest,. Will try to leave your parcel in a safe place or with your neighbour don & # x27 ; take! Once your order has been placed, you will be applied a Smart Chatbot Thing accepts Paypal Visa. Live Chat with a Smart Chatbot have numbers available for Pretty Little Thing returns policy is you! ; t take peoples money matter but to no avail the courier will try to leave your parcel payment. Beauty and premium purchases unless otherwise stated, links, and effective Pissed,. Your Live Chat with a Smart Chatbot from this website may be copied,,... 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And not a tight fit up to 10 days in head Office address the... Print off a returns label need this as your proof of return 2... Thing several times to address the matter but to no avail can try any of the page not home.
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