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Whether you want the freshest threads straight off the runway, or to steal the style of your fave celeb muse of the moment, at PrettyLittleThing USA we've got you covered with everything you need to keep your style on-point. Welcome to the world of PrettyLittleThing.com Fierce fashion at your fingertips, delivered straight to your doorstep, 24/7! In the interest of hygiene, please do not remove the seal. Simply re-pack the item in its original packaging or in a secure, waterproof package with labels and tags still attached. If ordered before 10pm Monday to Friday, 9:30pm on Saturday or before 10pm Sunday your order will be delivered the next day (excludes Bank Holidays). Package up your unwanted purchase with a note inside including your name and order number (you'll find this on your confirmation email). Active. Any returns must be made at your own cost however you must obtain you proof of postage until you have received your refund, just in case your order is lost on its way back to PrettyLittleThing. Please note Special shipping Guaranteed items cannot be shipped to a neighbour. It will typically be followed by a 'courier received' scan, once the courier is in receipt of the parcel. New In This Week, Beauty and Sale. Where we suspect fraudulent activity, including but not limited to circumstances where there are suspicious claims relating to orders having been placed, but not received, or if we suspect that you are returning items after they have been used or worn, or items returned do not match what you ordered, we reserve the right to withhold refunds and block your account (and any associated accounts) from placing orders in future. Please note that all site wide discounts exclude red priced items and beauty and premium purchases unless otherwise stated. Please note we do not cover the cost of these returns. PrettyLittleThing reserve the right to accept of refuse membership and to change any terms and conditions at our discretion. 60% Off. Remember- only one promotional / discount code can be used per order. What should I do if Ive forgotten my password? Make sure you get proof of postage and keep it safe. Unfortunately, once you've placed your order it is not possible to amend any details, as our warehouse team will have already started processing your order. Labels can be used once, more than once, or not at all. Some people who are used to purchasing clothes online might be disappointed that Pretty Little Thing offered a fairly short return policy. USA label can be found here Please note, PLT does not cover the cost of returns from US/Canada. Why am I experiencing problems when entering my payment details? Please use the contact form below to let us help with your query. There is a returns label included in your parcel. If the code is valid your discount will be applied! Don't worry if you've forgotten your password! Youll need a packing slip, the shipping label, and the items within a waterproof and sealed parcel. Beauty products and accessories cannot be returned. Securely package your items then its ready to post it off! Items must be returned within 28 days of receiving your order. In addition to PLT, we also cover many other well-known brands on our website. How to Complete a Pretty Little Thing Return. You must have JavaScript enabled in your browser to utilize the functionality of this website. Customers will be informed of
PrettyLittleThing *Unlimited Next Day service will be reduced
Material is 95% cotton and 5% Polyester, therefore it will be stretchy and not a tight fit. Expired. Youll need to write to us with notice of your cancellation just fill out this form where youll also find details on how to return your item(s). Please return unsuitable items in their original packaging. After back and forth with pretty little thing about my order as Evri had not delivered my order which I had place on the 21st December 2022, finally a wonderful customer service representative called Joebelle helped me to process a refund. The items have to be unworn and unwashed. Once purchased Unlimited Next Day delivery is non-refundable. After this time your parcel will be returned to us. case 'burkina faso': case 'burundi': case 'cameroon': case 'chad': case 'comoros': case 'congo, republic of': case 'djibouti':case 'equatorial guinea': case 'france': case 'french guiana': case 'gabon': case 'guadeloupe': case 'guinea': case 'haiti': case 'ivory coast': case 'madagascar':
continuing. Select the item you want to return. You must have JavaScript enabled in your browser to utilize the functionality of this website. Date of experience: January 15, 2023 Re-pack the item in its original packaging or in a secure, waterproof package with labels and tags still attached. If youre cancelling your contract with us but have already received your order, youll need to return the item(s) to us using the steps in the section above labelled HOW DO I RETURN AN ITEM? Their site is not clear about what the next steps for a defective product are. Welcome to the world of PrettyLittleThing.com Fierce fashion at your fingertips, delivered straight to your doorstep, 24/7! You will need to pay the actual price to ship your items back. Remember to add your order number if you download a new returns label. How long does it take to process my return? When it comes to serving you the latest dose of women's fashion, we've got hundreds of new product dropping daily for everything your #OOTD needs. Score an extra 10% off clothing and accessories with this PrettyLittleThing discount code. Youll find these alternative methods below: Email us: customer.services@prettylittlething.com. 5 - 7 working days. We've collected the item from the sender. Adhesive can also be earned as a quest reward. A Canada label can be found here. Just pop in, try it out in store. Please note it can take 3-5 working days for the payment to show in your account, depending on the card issuer. They also do not offer to pay for return shipping, which is rather unique and might be attempting to keep people from returning products. case 'ireland': jQuery('.s-ie').show(); break;
Simply re-pack the item in its original packaging or in a secure, waterproof package with labels and tags still attached. 4. Expired. jQuery('.answer').hide();
You will be blessed in return! USA Standard. You can return your PrettyLittleThing order FREE via any newsagent or corner shop that offers the Hermes service. For a full breakdown on what items are eligible to return please see WHAT IS YOUR RETURNS POLICY?. This is fast fashion accelerated. Date of experience: 15 January 2023 Welcome to the world of PrettyLittleThing.com Fierce fashion at your fingertips, delivered straight to your doorstep, 24/7! If you have everything that is on the invoice the rest of your order will come separately. Received your PrettyLittleThing garms but arent 100% in love? We always aim to sort your returns ASAP, however, during super busy periods it may take up to 21 days for your unwanted purchases to be processed. If the code is valid your discount will be applied! PrettyLittleThing *Unlimited Next Day costs 7.99 and is valid for a 12 month period. JavaScript seems to be disabled in your browser. Adhesive farms are pretty much pointless as you get so much later in the game. We're sorry but we are unable to offer a free returns service. 1660 W Lake Houston Pkwy, Ste 504. You can return your item to us and place a new order to receive the item of your choice. Items must be returned within 28 days of receiving your order. A privacy reminder from PrettyLittleThing, For some areas, you can reschedule your shipping online here -, https://tools.usps.com/go/POLocatorAction!input.action. Still need our help? Simply click the 'Forgot your password?' Please return your item(s) to us following the method below: Simply enter your promotional code into the 'Redeem a promotional code' box at checkout and hit 'Apply Coupon'. Quick and easy returns through our Returns Portal! Sorry! One should carefully purchase these products from Pretty Little Thing to avoid having to deal with not having them be returnable. Pretty Little Thing discount code for 60% off. 2 Corinthians 9:8 " And God is able to bless you abundantly, so that in all things at all times, having all that you need, you will abound in every good work. Pretty Little Things ships to the United States. add. Click here for additional information: www.boohoocapricingsettlement.com. For UK & ROI customers, you are able to return unsuitable items within 14 days of the date shown on the dispatch note. Postcode restrictions apply, see below. switch((this.value.toLowerCase())){
Wanna join our gang? Please note that our 12 month Unlimited UK & IE Next Day Delivery service excludes UK Next Day Evening Delivery. Book your tickets @ Allegiant Air Phone Number (888) 405-4318. The parcel has been assigned to the courier for shipping. case 'australia': case 'american samaoa': jQuery('.s-aus').show(); break;
There is a returns label included in your parcel. Sorry you have received a faulty item! JavaScript seems to be disabled in your browser. Simply re-pack the item in its original packaging or in a secure, waterproof package with labels and tags still attached. Your returns label will be included in your parcel but if you need another one don't panic. Package up your unwanted purchase with a note inside including your name and order number (youll find this on your confirmation email). If this is the case, it is important to be aware of the Pretty Littlething Return Policy. Track a parcel Return a parcel. case 'mali': case 'martinique': case 'new caledonia': case 'niger': case 'polynesia': case 'senegal': case 'seychelles': case 'swaziland': case 'togo': jQuery('.s-fr').show(); break;
Does Pretty Little Thing accept returns after 30 days? Your refund should be processed within 3-5 working days of you dropping your parcel off at your local post office / collection point. Make an account here. You'll now no longer receive a delivery note in your parcel. Your dispatch email, if your order is going to be sent in multiple parts then your dispatch email will only include some of the items you ordered, you will then get another dispatch email. 5 - 7 working days. While their return policy says 28 days, you can ask to see if they are lenient about their policy for your particular case and items. If you wish to have the parcel redelivered, please contact us. case 'afghanistan':case 'algeria': case 'angola': case 'anguilla': case 'antigua and barbuda': case 'argentina': case 'aruba': case 'bahamas': case 'bahrain': case 'bangladesh': case 'barbados': case 'belarus': case 'benin': case 'bermuda': case 'bhutan': case 'bolivia': case 'bonaire': case 'botswana': case 'bouvet island': case 'brazil': case 'brunei': case 'cambodia': case 'cape verde': case 'cayman islands': case 'central african republic': case 'chile': case 'china': case 'christmas island': case 'cocos (keeling) islands': case 'colombia': case 'congo': case 'cook islands': case 'cuba': case 'curacao': case 'dominica': case 'dominican republic': case 'ecuador': case 'egypt': case 'eritrea': case 'ethiopia': case 'falkland islands': case 'fiji': case 'gambia': case 'ghana': case 'grenada': case 'guam (usa)': case 'guinea bissau': case 'guyana': case 'hong kong': case 'india': case 'indonesia': case 'iran': case 'iraq': case 'israel': jQuery('.s-na').show(); break;
Supporting 100+ of your favourite brands, for returns and collections, and open 7 days a week, early till late, you can trust us with all your parcel needs. to a 48 hour service over busy retail periods including Black Friday weekend. You must have JavaScript enabled in your browser to utilize the functionality of this website. Please return using a standard trackable service. PrettyLittleThing.us is your one-stop shop for trend led women's clothing at seriously killer prices. To make sure you receive your items ASAP, we start processing your order as soon as we receive it. Featuring a stone fabric with a PrettyLittleThing graphic label and long sleeves, team it with a comfy pair of black bottoms and chunky sneakers for a chilled vibe. 2 - 3 Working Days (If ordered before 9pm) 3.99. Youll receive proof of postage here remember to keep this safe in case you need to use it as evidence of your return. Your refund should be processedwithin 3-5 working days of you dropping your parcel off at your local post office / collection point. Any breach will result in the termination of your membership and no refund will be given. Simply re-pack the item in its original packaging or in a secure, waterproof package with labels and tags still attached. Check out our size guide, A privacy reminder from PrettyLittleThing. After packaging your items, follow the instructions on the PrettyLittleThing return portal. }
Pretty Little Thing return policy asks that you return items within 28 days of processing the order for refund or exchange. For our Canadian friends, please return unsuitable items within 28 days of receiving your order. So we can get this sorted, please contact our Customer Services with a picture of the faulty item and your order number using one of the methods you can find. For more size charts on their specialty . Postcode restrictions apply, see below. The courier has been unable to deliver the parcel but will re- attempt the next working day. Manifested for delivery/ 'Manifested to courier' or 'Out for Delivery'. items in their original packaging. You can return your item to us and place a new order to receive the item of your choice. The parcel has been booked onto our system but has not yet been collected. Unfortunately, we are currently unable to process exchanges. Delivery is on a selected date, you can choose a delivery day of your choice, up to 10 days in . 2 - 3 working days. We aim to process your return ASAP, but on occasions it may take up to 21 days for your refund to be processed after you have returned your item(s) to us. Youll receive your refund in up to 14 days! High-waisted, slightly tighter at the ankle with roll-up detail. Whether you want the freshest threads straight off the runway, or to steal the style of your fave celeb muse of the moment, at PrettyLittleThing USA we've got you covered with everything you need to keep your style on-point. This two week period starts from the day after you receive your order (or from the day after you receive the last item of your order). Saturday and 22:00 Sunday to guarantee Next Day delivery. You will be informed of any significant changes to these terms
Returns Label for UK Customers can be found here, We're sorry, but we are unable to offer free returns for international customers, returns must be made at your own cost. HOW DO I RETURN AN ITEM FROM USA OR CANADA? Quick and easy returns through our Returns Portal! 10.30. So we can get this sorted, please contact our Customer Services with a picture of the faulty item and your order number using one of the methods you can findhere. case 'jamaica': case 'japan': case 'jordan': case 'kazakhstan': case 'kenya': case 'kiribati': case 'kuwait': case 'kyrgyzstan': case 'laos': case 'lebanon': case 'lesotho': case 'liberia': case 'macau': case 'malawi': case 'malaysia': case 'maldives': case 'marshall islands': case 'mauritania': case 'mauritius': case 'mayotte': case 'micronesia': case 'mongolia': case 'montserrat': case 'morocco': case 'mozambique': case 'myanmar': case 'namibia': case 'nauru': case 'nepal': case 'netherlands antilles': case 'nigeria': case 'niue': case 'norfolk island': case 'north korea': case 'northern mariana islands': case 'oman': case 'pakistan': case 'palau': case 'papua new guinea': case 'paraguay': case 'peru': case 'philippines': case 'pitcairn island': case 'puerto rico': case 'qatar': case 'reunion': case 'rwanda': case 'saint helena': case 'saint kitts and nevis': case 'saint lucia': case 'saint vincent and grenadines': case 'samoa': case 'sao tome and principe': case 'saudi arabia': case 'sierra leone': case 'singapore': case 'sint maarten': case 'solomon islands': case 'south africa': case 'south georgia and south sandwich islands': case 'south korea': case 'south sudan': case 'sri lanka': case 'sudan': case 'suriname': case 'syria': case 'taiwan': case 'tajikistan': case 'tanzania': case 'thailand': case 'timor-leste (east timor)': case 'tokelau': case 'tonga': case 'trinidad and tobago': case 'tunisia': case 'turkey': case 'turkmenistan': case 'turks and caicos islands': case 'tuvalu': case 'uganda': case 'united arab emirates': case 'united kingdom': case 'uruguay': case 'uzbekistan': case 'vanuatu': case 'vietnam': case 'virgin islands': case 'wallis and futuna islands': case 'zambia': case 'zimbabwe': jQuery('.s-uk').show(); break;
If you are the recipient of the parcel, please contact your shipper, they will be able to resolve this on your behalf. If nobody is home to receive the parcel, the shipping company will leave a card saying that they have attempted to deliver, and provide you with details on where the parcel has been shipped to. WHAT IF I HAVE NOT RECEIVED PART OF MY ORDER? Currently there are these discount codes and offers available for PRETTYLITTLETHING: Up to 70% Off Everything* + Get An Extra 10% Off *Excl. Returning an item from Pretty Little Thing online store is easy. See Also: Next Return Policy Is it 28 Days For a Refund? If youre cancelling your contract with us but have already received your order, youll need to return the item(s) to us using the steps in the section above labelled HOW DO I RETURN AN ITEM? Any returns must be made at your own cost however you must obtain you proof of postage until you have received your refund, just in case your order is lost on its way back to PrettyLittleThing. Pretty Little Thing is a well-known clothing brand targeting a female audience and part of the Boohoo family. For UK & ROI customers, you are able to return unsuitable items within 28 days of receipt. Once purchased Unlimited Next Day delivery is non-refundable. Make sure to let them know your order number and which items were missing. This is a 3D Secure payment option that some banks use. PLT discount code for 20 . Can I track my return with Pretty Little Thing? You should wait for the email confirmation from PrettyLittleThing. If you returned your order over 21 days ago and still havent heard from us, hit us up using the form below so we can help. Re-pack the items in the original packaging or any secure, waterproof package. Return the package by using the Post Office counters and obtain proof of postage from the Post Office. ACCESS RETURNS PORTAL. Don't worry if you've forgotten your password! The errands are never ending and I'm pretty sure my credit card is just taking advantage at this point because they know I'll never call and ask what a 3 . Pretty Little Thing knows this and offers a generous returns period of up to 45 days from receipt (28 days for international returns). Pretty Little Thing has a consumer rating of 1.76 stars from 574 reviews indicating that most customers are generally dissatisfied with their purchases. Collections between 8am - 8pm. Book a collection up to 7 days in advance. Postcode restrictions apply), Next working day (if ordered before midnight). A 12 month Unlimited UK & ROI customers, you can reschedule your shipping online here -, https //tools.usps.com/go/POLocatorAction. 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